Shipping Policy

At NightLightGlow.com, we are committed to providing you with reliable shipping options to enhance your shopping experience. Please review our shipping policy for details on delivery times, fees, and other important information.

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Delivery Area:

 Free worldwide shipping is available on all orders.

Estimated Delivery Times:

  • Standard Delivery:
    • 7-15 working days for most countries and regions (24 hours to process your order and 7-15 working days for shipping).
    • For remote areas, delivery may take longer.
  • Peak Seasons: During high-demand periods such as Mother’s Day, Chinese New Year, and Christmas, shipping may require an additional 3-10 working days.

Holiday and Operational Impact:

Shipping times may be affected during public holidays when manufacturers and couriers limit their operations. While this is beyond our control, normal service resumes immediately after each holiday.

Order Processing and Verification:

  • Total Delivery Time = Processing Time + Shipping Time
  • Item Processing Time: After receiving your order, we conduct Quality Control checks to ensure product quality before shipment. Processing time varies, averaging approximately 4 business days, but may extend to 8-16 business days for orders with stock availability issues, especially for hot items.

We appreciate your understanding.

Tracking Information:

It may take a few days post-shipment before the tracking number becomes active on the courier's system. If not immediately available, please check again later.

Important Notes:

  • Your order may be shipped in different packages. If you don't receive all items in the first package, don't worry; we ensure other items will be shipped in subsequent packages.
  • Postal deliveries: If you haven't received your package based on the estimated times, please contact us for a delivery deadline and a suitable solution.

Shipping Origin:

NightLightGlow.com ships all packages from our warehouse and distribution center. We may need to verify payment and order details before processing your order.

For any questions or concerns, please don't hesitate to contact us. We are committed to addressing your inquiries promptly and ensuring a seamless shopping experience.

Thank you for choosing NightLightGlow.com!