Shipping Policy

At NightLightGlow.com, we are committed to providing you with reliable shipping options to enhance your shopping experience. Please review our shipping policy for details on delivery times, fees, and other important information.

    Shipping Times:

    • Standard Receiving Time: Processing time + Shipping time = 7-30 business days

    Delivery Area:

    We proudly offer shipping to America, Canada, Europe, United Kingdom, Australia, and Mexico.

    Important Notes:

    • Your order may be shipped in different packages. If you don't receive all items in the first package, don't worry; we ensure other items will be shipped in subsequent packages.
    • Postal deliveries: If you haven't received your package based on the estimated times, please contact us for a delivery deadline and a suitable solution.

    Estimated Delivery Times:

    All estimated/typical delivery times are derived from real-world data collected from past orders. They serve as approximate reference times.

    Holiday and Operational Impact:

    Shipping times may be affected during public holidays when manufacturers and couriers limit their operations. While this is beyond our control, normal service resumes immediately after each holiday.

    Order Processing and Verification:

    • Total Delivery Time = Processing Time + Shipping Time
    • Item Processing Time: After receiving your order, we conduct Quality Control checks to ensure product quality before shipment. Processing time varies, averaging approximately 4 business days, but may extend to 8-16 business days for orders with stock availability issues, especially for hot items.

    *Note: Due to Covid-19, there might be delays in delivery. We appreciate your understanding.

    Tracking Information:

    It may take a few days post-shipment before the tracking number becomes active on the courier's system. If not immediately available, please check again later.

    Shipping Origin:

    NightLightGlow.com ships all packages from our warehouse and distribution center. We may need to verify payment and order details before processing your order.

    For any questions or concerns, please don't hesitate to contact us. We are committed to addressing your inquiries promptly and ensuring a seamless shopping experience.

    Thank you for choosing NightLightGlow.com!